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2022 WCRD: NCC tasks stakeholders on protection of consumers from financial losses

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** The Executive Vice Chairman (EVC) of NCC, Prof. Umar Danbatta, made the call at this year’s World Consumer Rights Day held on Tuesday in Abuja.**

In efforts to accentuate the centrality of consumers, the Nigerian Communications Commission (NCC), has tasked all the stakeholders involved in the digital finance sector to protect users of financial services from losses.

This is coming as the Commission took its sensitization campaign on telecommunications consumers rights to major markets in the Nation’s capital, Abuja.

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The Executive Vice Chairman (EVC) of NCC, Prof. Umar Danbatta, made the call at this year’s World Consumer Rights Day held on Tuesday in Abuja.

Danbatta said it is prerequisite for users protection online because, more people were signing up for digital financial services such as banking, insurance, and investment management.

“The theme of this year’s World Consumer Rights Day, as announced by Consumer International, calls for stakeholders to do more in protecting consumers and keeping them informed.

“However, some of these consumers must cope with vulnerabilities in using digital financial services.

“These challenges of adapting to digital platforms for transactions are further worsened by unscrupulous people that exploit consumer vulnerabilities for illicit gains.

“All stakeholders have the responsibility to protect consumers against losses on account of their adopting digital platforms; they should enjoy the protection as obtained on the legacy platforms.” He said.

Speaking further, he said despite the challenges, the commission was also working hard to bring in those who lack access to digital platforms for now.

He however, noted that an increase in infrastructure would increase digital inclusion and enable the country to achieve its 80 per cent digital inclusion in the next four years.

“As we address the threat and challenges to those that are already connected to digital finance, the Commission is mindful of those that are yet to be connected because of coverage issues.

“As many as 35 million Nigerians are yet to have access to telecommunications services and by implication, they lack access to digital financial services.

“This situation denies these Nigerians access to digital financial inclusion. It is a challenge that is attributable to the inadequacy of both wireless and fibre connectivity infrastructure.

“The fact remains that more citizens will embrace the digital financial culture when they have access to telecom services in the distant, isolated, unserved, and underserved communities where they dwell,” He said.

“We are therefore conscious of the urgency of increasing investment in both fixed and wireless infrastructure. This will make the target of at least 80 per cent level of financial inclusion in about four years possible.”

The EVC informed that the commission would establish Telecom Consumer Assistance, Resolution and Enquiries (TELCARE) Desk, at strategic locations across the country to provide information to telecom consumers.

Earlier, the Board Chairman of NCC, Prof. Adeolu Akande, said the theme was apt.

Akande said it was apt because the increasingly high speed of digitalisation of financial services had thrown up many challenges for consumers as they navigate the new financial services landscape.

He described the day as a catalyst for the Commission to scale up what it is already doing to protect, inform and educate the telecom consumer.

“On the other hand, the theme is appropriate because now is the time to address issues that will make access to, and usage of digital financial services safer for the consumer.

The Country Director, Save the Consumer, Mr Aliyu Ilias, commended the NCC and also called on the, Commission and other regulators to come up with regulations to check and investigate activities of online loan providers nationwide.

Also, Executive Commissioner Stakeholder Management at NCC, Barr Adeleke Adewolu said the theme of WCRD, ‘Fair Digital Finance’, is apt because the increasingly high speed of digitization of financial services has thrown up many challenges for consumers as they navigate the “new” financial services landscape.

Meanwhile Dr. Christopher Nwanoro, President, National Disability Empowerment Forum (NADEF), applauded the NCC for its effort in the social inclusion of persons with disabilities in Nigeria.

Nwanoro also sought the Commission’s support to produce a user-friendly telecom manual, especially in form of braille to assist consumers living with disabilities.

The event also featured debates for secondary schools and roads works, which held in all its zonal offices to commemorate the dat and also enlighten consumers across the country.

Among it series of activities lined up to mark 2022 WCRD, the commission also took an active awareness campaign on telecommunications consumers’ rights to Bannex Plaza Wuse II, Gwarimpa, Wuse markets and other locations in the Federal Capital Territory(FCT).

Speaking during the awareness exercise, a telco consumer, Aisha Usman, who is a business owner at Gwarimpa Kado Biko market said with the campaign, she has been better informed on her rights.

“I am more informed about my rights as a telecommunication consumer than I was before. Now I can call NCC toll-free line to address my challenges”.

Also, Simon Chukwuka, said he is quite happy that NCC came to the market for consumer rights sensitization.

“Like what NCC explained to me, I am now better informed about my telecommunications rights. In fact I will pass the message across to my friends”, he expressed.

The Nigerian Communications Commission, NCC is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.


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Job Vancancy: Moniepoint Job Vacancies in Abuja and North Central Nigeria

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Research Interviewers Job in Nigeria – Jhpiego Hiring Across 36 States & FCT
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Leading Nigerian fintech company Moniepoint has announced six new job openings across Abuja and several states in the North Central region, expanding its workforce in compliance, technical operations, sales, and security management.

The vacancies cut across multiple departments, reflecting the company’s continued growth in agent banking, SME solutions, and digital financial infrastructure services.

Available Positions

Field Risk & Internal Control Officer (North Central)

  • Team: Compliance
  • Location: FCT, Nigeria
    The role focuses on monitoring operational risks, enforcing internal control standards, and ensuring compliance across field operations in the region.

Apply Here

Hardware Engineer

  • Team: Advanced Technical Operations
  • Location: FCT, Nigeria
    Successful candidates will handle hardware installation, maintenance, troubleshooting, and technical support for field operations.

Apply Here

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Implementation Officer (North Central)

  • Team: Moniebook Business Management Tools
  • Locations: Benue, Plateau, FCT
    This role involves onboarding merchants and ensuring smooth deployment of Moniepoint’s business tools across assigned regions.

Apply Here

Inbound Sales Officer (Abuja)

  • Team: Moniebook Business Management Tools
  • Location: FCT, Nigeria
    The position focuses on handling inbound customer inquiries, converting leads, and supporting sales growth for Moniepoint business solutions.

Apply Here

Regional Lead, Corporate Security (North)

  • Team: Moniepoint MFB
  • Locations: FCT, Kano
    The role oversees corporate security operations, risk prevention strategies, and protection of company assets across northern Nigeria.

Apply Here

Regional Lead, Field Risk & Internal Control (North)

  • Team: Compliance
  • Location: FCT, Nigeria
    This leadership position is responsible for coordinating regional risk management teams and strengthening internal control systems.

Apply Here

The hiring drive comes as fintech companies in Nigeria continue to expand their physical and digital operations across underserved regions, particularly in agent banking and SME support services.

Moniepoint, one of the fastest-growing fintech firms in the country, has steadily increased recruitment in technical, compliance, and field operations roles over the past year.

With these openings, Moniepoint is strengthening its presence in Abuja and northern Nigeria while scaling its financial services infrastructure across the country.

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Nigerians Slam Moniepoint CEO Over ‘Talent Quality’ Remarks Amid Hiring Debate

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Comments by Tosin Eniolorunda, CEO of Moniepoint, have sparked a heated debate online after he questioned the quality of Nigeria’s talent pool while discussing his company’s hiring challenges.


Speaking at the The Platform Nigeria on May 1, Eniolorunda said the fintech firm had advertised over 500 vacancies since 2024 but struggled to find qualified local candidates. He revealed that by 2025, the company reversed its local-only hiring policy due to the shortage.


I used to feel Nigerians are really bright… but we are still struggling to find Nigerians to fill those roles. They don’t meet global standards,” he said, attributing the gap to factors such as social media distractions, cybercrime, hookup culture, and weaknesses in the education system.

Backlash and Counterarguments



His remarks triggered swift backlash from Nigerians, particularly within the tech community, with many accusing local companies of failing to invest in talent development.

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Critics argued that unlike global firms, Nigerian tech companies rarely offer structured, paid internship programs or training pipelines to groom young professionals. Some pointed to examples of international companies like Oracle Corporation, where internships and early talent programs serve as entry points into full-time roles.


Others shared personal experiences of being rejected by local firms despite strong resumes, while noting that Nigerian professionals continue to secure roles in global companies such as Amazon.


A recurring sentiment online was that many Nigerian companies demand “global-standard talent” but are unwilling to offer competitive compensation or career development opportunities.

Industry Perspective



Supporters of Eniolorunda’s stance, however, pointed to the realities of scaling a fast-growing fintech company in a competitive global market. They cited brain drain, limited specialized skills, and increasing demand for top-tier expertise as genuine challenges facing Nigerian startups.


Analysts say the controversy highlights a broader issue within Nigeria’s tech ecosystem balancing expectations between employers and job seekers, while addressing gaps in education, training, and remuneration.



The debate mirrors ongoing tensions around talent development, compensation, and hiring practices in Nigeria’s fast-evolving tech sector.

As companies expand and compete globally, the question of how to build, retain, and fairly reward talent is likely to remain a central issue.

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Outrage as Soldier Assaults Journalist Over Traffic Dispute in Lagos

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A Nigerian soldier has allegedly assaulted a journalist, Fakoyejo Olalekan, during a traffic control operation in Lagos State, triggering widespread public condemnation after video footage of the incident surfaced online.
The clash occurred on May 2 near Pleasant Event Centre in Ikeja, where personnel of the Nigerian Army were reportedly directing heavy traffic.


According to eyewitness accounts, the altercation began after Fakoyejo remarked to passengers that a soldier’s handling of a motorcyclist had caused an unnecessary delay. The comment allegedly angered one of the soldiers, who ordered everyone out of the vehicle.


The situation escalated when the soldier reportedly slapped and shoved the journalist, and briefly reached for a piece of wood before bystanders intervened to prevent further escalation.


Video clips circulating on social media show at least two soldiers involved in the confrontation. During the incident, Fakoyejo’s phone screen was also seen shattered on the pavement. No serious injuries were reported.

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The footage has since triggered widespread criticism online, with many users calling for accountability and questioning the conduct of military personnel during civilian traffic enforcement duties.


As of May 4, the Nigerian Army had yet to issue an official response despite being tagged in multiple public complaints and posts about the incident.

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Outrage as DSS Arraigns Chidiebere Justice Mark Over Alleged Cybercrime, Military Incitement

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The Department of State Services (DSS) on Monday arraigned Chidiebere Justice Mark, popularly known as Justice Crack, before the Federal High Court sitting in Abuja on a three-count charge bordering on cybercrime and alleged incitement against the military.

Mark was earlier arrested by the Nigerian Army over a viral video and accompanying statements he shared via his X (formerly Twitter) handle, @JusticeCrack, in which he reportedly alleged inadequate feeding of Nigerian soldiers.

According to the charge sheet, the defendant is accused of knowingly circulating false information intended to provoke public annoyance, ill will, and hatred among citizens.

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Details of Charges

Count One alleges that on April 28, 2026, Mark disseminated information on social media regarding poor feeding conditions of Nigerian Army personnel, which authorities claim he knew to be false. The offence is said to contravene Section 24(1)(b) of the Cybercrimes (Prohibition, Prevention, etc.) Act, 2015 (as amended).

Count Two states that the accused published a viral video and statements about the Nigerian Army that triggered widespread negative reactions and were likely to cause fear and a breach of peace. This charge is brought under Section 59 of the Criminal Code Act.

Count Three accuses Mark of attempting to commit a felony by circulating what authorities described as derogatory content about the Army, also linked to potential public unrest, punishable under Section 509 of the Criminal Code Act.

Court Proceedings

Presiding judge, Joyce Abdulmalik, adjourned the case to May 25, 2026, for trial and possible hearing of a bail application. The court also ordered that the defendant be remanded in DSS custody pending further proceedings.

Public Reaction

The arraignment has sparked widespread reactions across social media, with civil rights advocates and concerned citizens debating issues around freedom of expression, national security, and the limits of online speech in Nigeria.

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Nigerian Army Explains Arrest of Blogger ‘Justice Crack’, Cites Security Concerns

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Nigerian Army Clarifies Arrest of Justice Crack Over Alleged Incitement
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The Nigerian Army has clarified the circumstances surrounding the arrest of social media influencer Justice Mark Chidiebere, popularly known as “Justice Crack,” following complaints raised online.

In a statement issued on May 2, 2026, and signed by Appolonia Anele, Acting Director of Army Public Relations, the military said the arrest was linked to an ongoing investigation into alleged violations of the Armed Forces’ social media policy and attempts to misinform the public.

According to the Army, the development began after some soldiers reportedly raised concerns about feeding and welfare issues, which were later shared on social media by Chidiebere.

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However, preliminary findings suggest that the influencer engaged the soldiers in conversations that went beyond welfare concerns, including discussions the Army described as bordering on subversion.

“Preliminary report reveals that the soldiers discussed a wide range of issues with Justice Chidiebere who seemed to be inciting soldiers to create discontent within the system,” the statement said.

The Army warned that any attempt by civilians to influence military personnel towards acts that could undermine discipline poses serious risks to national security.

“It is important to state that a situation where civilians cultivate vulnerable personnel towards acts of subversion has far-reaching implications on discipline and national security,” the statement added.

Following the development, Chidiebere was arrested alongside the soldiers involved. While the soldiers remain in military custody, he has been handed over to relevant civil authorities for further investigation and possible prosecution.

The Army reaffirmed its commitment to due process and the rule of law, stressing that all actions taken were within legal bounds.

“The Nigerian Army remains committed to the rule of law and will continue to collaborate with relevant agencies to ensure justice is served,” Anele stated.

The case has drawn public attention amid ongoing conversations about military welfare and freedom of expression on social media.

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